Digital Comfort Tracker App Volunteer

For Sussex Community NHS Foundation Trust

Our Palliative and End of Life Care Service supports patients in their last year of life to live as comfortably as possible at home.

The service have recently launched an innovative Digital Comfort Tracker app to allow patients and carers to log symptoms from home, which are then reviewed by health care teams on a central dashboard. The app also offers guidance on managing symptoms, links to trusted resources, and a sense of connection for patients who may otherwise feel isolated.

Volunteers are required to help out with the roll out of this app, by contacting patients to:

Explain what the app is and how it can help at home.
Gain the patient's consent/their carer's consent to use the app.
Obtain required patient information for healthcare professionals.

This is a great opportunity to be involved in a ground breaking project to support our patients and staff!

NB: This role is not suitable for those currently caring for a loved one in their last year of life or those who have experienced a bereavement in the last 2 years.

Skills

Excellent telephone, communication and listening skills.
The ability to be patient when speaking to individuals who may be upset, feeling unwell or in pain.
Able to identify when information needs to be repeated and do this in a clear and supportive manner.
Able to fill in a patient information sheet with clear and neat handwriting.

About Sussex Community NHS Foundation Trust

We are the specialist provider of community health and care services to the people of West Sussex and Brighton & Hove.
Every day our expert teams provide medical, nursing and therapeutic care to more than 8,000 people.

• We will provide excellent, compassionate care to people in or close to their homes so that they can lead healthy and independent lives.
• Our services will be shaped by our users, partners and staff and personalised for the individual and their specific circumstances.
• We will be a socially responsible, strong and sustainable business led by excellent staff.