Volunteering

Learning Disabilities - Online Groups assistant Volunteer

For Carers Support West Sussex

Register your Interest

As an Online Groups assistant, you’ll support carers accessing our online group sessions, helping carers share their experiences, reduce stress, and combat loneliness.

You’ll actively listen, provide information, and assist with the running session online (via Zoom).

You’ll work closely with a Wellbeing Worker (Group Facilitator), providing feedback and highlighting any safeguarding concerns.

Role Expectations:

• Engage in pre- and post-meeting briefings with the Group Facilitator.
• Assist in preparing and closing the meeting space (including testing online connections if applicable).
• Welcome and support new and regular attendees.
• Facilitate meetings according to your role training.
• Complete volunteer records and upload receipts for any expenses.
• Attend regular check-ins with a Volunteer Mentor to ensure a positive experience.

Skills

Skills and Qualities Needed:

• Being able to use Zoom (login, log off, admitting carers, managing the chat, create breakout room- Training can be provided)
• Existing knowledge in Learning Disabilities and/ or willingness to learn
• Active listening and clear, effective communication in an online setting.
• Confidence in engaging with others during virtual group sessions.
• Understanding of the challenges carers face.
• Empathy and a supportive approach.
• Ability to remain non-judgemental and maintain personal boundaries.
• Commitment to promoting the wellbeing of carers.

About Carers Support West Sussex

Carers Support West Sussex is an independent local charity supporting some of the 70,000 family and friend carers living in West Sussex. With more than 30,000 carers currently registered with us, we are dedicated to offering unpaid Carers information, guidance, and emotional support. Our aim is to deliver a well networked and supportive approach for each carer in the city/town or village in which they live.

We have more than 80 members of staff and over 35 volunteers, as well as a dedicated team of Trustees, we are committed to ensuring carers are recognised and listened to. Carers save the UK economy more than £1 billion pounds to the West Sussex economy and more than £150 billion across England and Wales.

Details

• Yes - DBS check required
• Yes - Equality and Diversity Policy
• Yes - Expenses reimbursed
• Yes - Health and Safety Policy
• Yes - Is it fully accessible
• Yes - Ongoing support
• No - Suitable for physical or sensory impairment
• No - Suitable for Under 18's
  Over 18s only due to the nature of the role
• Yes - Training provided
• Yes - Volunteer induction
• Yes - Volunteer Policy
• Yes - Volunteers covered by insurance
• Yes - Written role description

Availability

Locations, Timings, and Commitment: • Location: Online (via Zoom) • Time: Monthly on the first Tuesday, 10:30am – 12pm and quarterly at 5.30pm – 7pm • Commitment: Around 2 hours per month, minimum 6-month commitment.

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