Receptionist - The Laburnum Centre

For Age UK West Sussex, Brighton & Hove

As a Receptionist, you will often be the first person someone will speak to when they arrive at the Centre. This will include staff, Volunteers and the general public.

Main tasks:

To answer the telephone and deal with enquiries, answer questions or book appointments.
To deal with face to face enquiries.
To take payments.
To do the Centre’s filing.
To support the Coordinator with office admin when needed.
To raise any concerns you may have about the Client to the Manager or Coordinator.

Skills

Good communication and IT skills.
Good listening skills.
Friendly nature.
Able to write basic notes.
A professional manner.
Patience.
Able to maintain confidentiality.
Ideally a minimum three hour commitment a week.

About Age UK West Sussex, Brighton & Hove

Age UK West Sussex, Brighton and Hove enable older people to Love Later Life. Our aims are to promote the wellbeing of all older people; to make later life a fulfilling and enjoyable experience and to enable people to flourish.

Interests

Health and Social Care
Older People

Activities

Administration and Office
Advice and Information
General Helping
Supporting Charities
Supporting People and Befriending

Details

Yes - DBS check required
Yes - Equality and Diversity Policy
Yes - Expenses reimbursed
Yes - Health and Safety Policy
Yes - Is it fully accessible
Yes - Ongoing support
No - Suitable for physical or sensory impairment
Yes - Suitable for Under 18's
16yrs +
Yes - Training provided
Yes - Volunteer induction
Yes - Volunteer Policy
Yes - Volunteers covered by insurance
Yes - Written role description

Availability

	Mon	Tue	Wed	Thu	Fri	Sat	Sun
Morning	Yes	No	No	Yes	No	No	No
Afternoon	Yes	No	Yes	No	No	No	No
Evening	No	No	No	No	No	No	No

We are now looking for reception volunteers on: Monday (either 9am - 12.30pm or 12pm to 3pm) Wednesdays (12pm - 3pm) every other Thursday (9am - 12.30pm)