Foodbank Telephone Support Volunteer

For Chichester District Foodbank

Chichester District Foodbank supports communities across our district, including Petworth and Midhurst. In these rural areas, people receive their food parcels by delivery rather than visiting a food bank in person. This role ensures they still feel connected, valued and supported through regular phone contact.

As a Telephone Support Volunteer, you will be the friendly voice who checks in with people, talks through their food needs and allergies, and has caring conversations about how they are managing. You will also help identify local support services that could make a real difference — such as financial guidance, benefits advice or help with essential household costs.

Skills

This role is ideal for someone who is comfortable using computers, a good listener, and motivated by helping others.

About Chichester District Foodbank

“The foodbank was there when we really needed it, it was an absolute lifeline.”

We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and other essentials to local people who are referred to us in crisis.

Our volunteers signpost people to agencies who can help provide support with a wide range of issues, including housing, debt management, childcare and mental wellbeing.

We are part of a nationwide network of foodbanks, supported by Trussell, working to combat poverty and hunger across the UK.