Volunteering

Retro and Vintage Shop support Sundays

For St Wilfrid's Hospice

Register your Interest

We are looking for volunteers, who are all well-versed in all things vintage to support us at our specialist shop which offers a wide range of vintage clothes, homeware, souvenirs and more.

Unlike the usual vintage finds, our price tags are incredibly affordable and every purchase helps support our vital hospice services provided across your community.  

You will be:

• Welcoming customers to the shop
• Assisting customers, or directing them to the team who can help with enquiries and donations
• Assisting with ensuring the shop is clean and tidy
• Ensuring a safe working environment at all times (doors and fire exits are kept clear) 
• Serving customers and taking responsibility for the processing of sales accurately (cash / credit card / cheques / charity gift card)
• Offer customers a receipt with every purchase
• Offer to wrap or bag purchased items
• Keep the till area, tidy, safe and secure
• Any returns, discounts and price negotiations will be handled by an employee
• Accepting donations: ensuring donations are items that we accept and in a saleable condition and asking for their Gift Aid details (including signing up new customers to Gift Aid)
• Sorting donations: selecting suitable items for sale, including hanging garments and pricing items using the guidance given by the Shop Manager
• Moving and handling donations using relevant Personal Protection Equipment as instructed
• Ensuring the sorting area is safe at all time

Skills

You will need to be:

• Enthusiastic, kind, friendly and approachable with a positive attitude and committed to raising money for the Hospice
• Share the Hospice’s values, mission and inclusive culture
• Punctual and reliable and stay for the agreed time
• Committed to giving the highest standard of customer service and promote the Hospice
• A team player and volunteer under the direction of the Shop Manager
• Willing to help with a range of tasks in the shop as directed by the employees
• Accepting of others who might be different to yourself
• Of a good level of overall health as this is an active role
• Able to carry out light manual handling
• Able to complete induction and training to be competent in role

About St Wilfrid's Hospice

St Wilfrid’s Hospice is much more than a building. We provide tailored end of life care both in the community and at our Hospice, supporting our patients living with a terminal illness, and their family and friends.

All our vital services are provided free of charge, thanks to the generous support of fundraisers and donors.

St Wilfrid’s employs around 250 people across its clinical, retail, fundraising, and other support service teams. More than 560 people give their time to St Wilfrid’s as volunteers, including on the in-patient unit, in shops, at events, in the café, in the community, and as trustees and committee advisers.

Details

• No - DBS check required
• Yes - Equality and Diversity Policy
• Yes - Expenses reimbursed
• Yes - Health and Safety Policy
• No - Is it fully accessible
  step in shop
• Yes - Ongoing support
• Yes - Suitable for physical or sensory impairment
• Yes - Suitable for Under 18's
  Minimum age 16 years (exception DOE)
• Yes - Training provided
• Yes - Volunteer induction
• Yes - Volunteer Policy
• Yes - Volunteers covered by insurance
• Yes - Written role description

Availability

We are now opened on Sundays and looking for support. Shop opening hours is 10am to 4pm and various shift times available.

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