Volunteering

Shop Assistant Midhurst

For St Wilfrid's Hospice

Register your Interest

What you could be doing:

All areas

• Welcoming customers to the shop
• Assisting customers, or directing them to the team who can help with enquiries and donations
• Assisting with ensuring the shop is clean and tidy
• Ensuring a safe working environment at all times (doors and fire exits are kept clear)

Till

• Serving customers and taking responsibility for the processing of sales accurately (cash / credit card / cheques / charity gift card)
• Offer customers a receipt with every purchase
• Offer to wrap or bag purchased items
• Keep the till area, tidy, safe and secure

Any returns, discounts and price negotiations will be handled by an employee

Donations

• Accepting donations: ensuring donations are items that we accept and in a saleable condition and asking for their Gift Aid details (including signing up new customers to Gift Aid)
• Sorting donations: selecting suitable items for sale, including hanging garments and pricing items using the guidance given by the Shop Manager
• Moving and handling donations using relevant Personal Protection Equipment as instructed
• Ensuring the sorting area is safe at all time

Skills

You will need to be:

• Enthusiastic, kind, friendly and approachable with a positive attitude and committed to raising money for the Hospice
• Share the Hospice’s values, mission and inclusive culture
• Punctual and reliable and stay for the agreed time
• Committed to giving the highest standard of customer service and promote the Hospice
• A team player and volunteer under the direction of the Shop Manager
• Willing to help with a range of tasks in the shop as directed by the employees
• Accepting of others who might be different to yourself
• Of a good level of overall health as this is an active role
• Able to carry out light manual handling
• Able to complete induction and training to be competent in role
• At least minimum age 16 years (with the exception DofE which is 14) 

About St Wilfrid's Hospice

St Wilfrid’s Hospice is much more than a building. We provide tailored end of life care both in the community and at our Hospice, supporting our patients living with a terminal illness, and their family and friends.

All our vital services are provided free of charge, thanks to the generous support of fundraisers and donors.

Details

• No - DBS check required
• Yes - Equality and Diversity Policy
• Yes - Expenses reimbursed
• Yes - Health and Safety Policy
• Yes - Is it fully accessible
• Yes - Ongoing support
• Yes - Suitable for physical or sensory impairment
• Yes - Suitable for Under 18's
  Minimum age 16 years (exception DOE)
• Yes - Training provided
• Yes - Volunteer induction
• Yes - Volunteer Policy
• Yes - Volunteers covered by insurance
• Yes - Written role description

Availability

We are specifically looking for help on Saturdays 10 to 1pm or 1pm to 4pm -To enable volunteers to have a good balance of homelife and volunteering hours are limited to no more than 4 hours a day -Advisory of up to two shifts per week -Discussion with Shop Manager around rota availability and volunteer availability

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